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New family checklist

Work through this before a child starts. Half of it is paperwork you need anyway; the other half is the conversations that prevent every common falling-out in month six.

Contract terms and data handling carry legal weight. Use a contract template from a childminding organisation or get one checked, rather than writing your own from scratch.

Paperwork you need before day one

  • Signed contractHours, fees, notice period, holidays, what happens if you are ill
  • Emergency contacts — at least two, with numbers you have tested
  • Written consentsPhotos, outings, sun cream, emergency medical treatment, nappy changing
  • Permission to seek emergency medical advice or treatment
  • Who may collect, and your password arrangement
  • Medical informationAllergies, conditions, medication, GP details
  • Immunisation status, if you ask for it — and be consistent about whether you do

Policies to actually walk them through

  • Safeguarding — including that you may have to report without telling them firstBetter said now than discovered later
  • Sickness policy — what you exclude for, and for how long
  • Safer sleepEspecially if their practice at home is different
  • Behaviour — how you handle biting, hitting and big feelings
  • Complaints — how they raise something, and that they can go to Ofsted
  • Confidentiality and how you store their data

Money, in writing

  • Fee, and exactly what it includes
  • What is charged extraMeals, nappies, outings, late collection
  • How and when you invoice, and how you want to be paid
  • Funded hoursWhether you take them, when they start, and any top-up
  • What is charged during your holiday, and during theirs
  • Notice period for leaving, and for a fee increase
  • Late collection charge — say the number out loud now

The conversations worth having early

  • How you will tell them something difficultSet the expectation that you will, and that it is not a criticism of them
  • What you do if their child is unhappy for a sustained period
  • How they should raise a worry with you
  • Screen time, food, and disciplineWhere your practice may differ from home
  • What happens if you disagree about somethingAgree the route now, while everyone is friendly

Before they walk out

  • They have a copy of everything they signed
  • They know your emergency arrangements if you are suddenly unwell
  • They have your Ofsted URN
  • Settling-in visits are booked and in both diaries
  • You have told them one thing you are looking forward to about their child
Written by a practising, registered childminder who runs The Kids Hub — Childcare of Kings Langley.
Reviewed by: to be confirmed before launch.
Last checked: August 2026.